Privacy Policy
Privacy Policy
Last updated: 01-09-2025
We attach great importance to the protection of your personal data. In this privacy policy, we explain what data we collect, why we collect this data and what we do with it.
1. Contact Details
Registered address: The Netherlands
Email address: [your email address]
2. What data do we collect?
We collect personal data when you place an order, create an account, contact us or subscribe to the newsletter.
The following personal data may be collected: first and last name, address details (street, house number, postcode, city, country), telephone number, email address, payment details (via our payment provider — we do not store these ourselves), order history and any correspondence.
3. What do we use your data for?
We use your data for processing orders, delivering products, managing your account, handling payments, customer service, sending newsletters (only if subscribed) and complying with legal obligations.
4. With whom do we share your data?
We only share your data with third parties if necessary: payment providers (such as Mollie, Klarna, PayPal, iDEAL and Bancontact), shipping partners (such as PostNL, Bpost, DPD and DHL), email marketing tools (only for newsletter subscriptions) and our accountant. We conclude processing agreements with all parties.
5. How long do we keep your data?
We store order data for 7 years (tax legislation). Account data for as long as you have an account. Newsletter data until you unsubscribe. Correspondence up to 2 years after the last contact.
6. Cookies
Our website uses functional cookies (for the proper functioning of the webshop), analytical cookies (such as Google Analytics) and, with your consent, advertising cookies. During your first visit, we display a cookie notification allowing you to set your preferences.
7. Security
We protect your data via an SSL connection (https), secure servers, access security and regular software updates.
8. Your Rights
You have the right to access, rectify, erase ("right to be forgotten"), restrict processing, data portability and object to processing for marketing purposes. Please contact us at [your email address] — we will respond within 30 days.
9. Complaints
Complaints about our data use can be submitted via [your email address]. You can also contact the competent supervisory authority:
- The Netherlands: Autoriteit Persoonsgegevens — www.autoriteitpersoonsgegevens.nl
- Belgium: Gegevensbeschermingsautoriteit — www.gegevensbeschermingsautoriteit.be
10. Changes
We reserve the right to change this policy. The most recent version is always available on our website. In the event of significant changes, we will inform you by email.
11. Questions?
Please contact us at [your email address].
This privacy policy has been drawn up in accordance with the GDPR and Dutch and Belgian privacy legislation.
